1. All appointments must be fully paid in advance via the online payment system.
2. Rescheduling an appointment is only possible with a notice of 7 days or more in advance of the original appointment.
3. Cancellations made 7 days or more in advance of the original appointment are eligible for a full refund. Cancellations made within 3 – 6 days will incur a 50% fee. Cancellations made within 48 hours or less to the original appointment are not eligible for a refund.