1. All appointments must be fully paid via bank transfer within 48h after booking. Failure to complete the payment within this time frame may result in the cancellation of the booking without previous notice.
2. Rescheduling an appointment is only possible with a notice of 7 days or more in advance of the original appointment.
3. Cancellations made 7 days or more in advance of the original appointment are eligible for a full refund. Cancellations made within 3 – 6 days will incur a 50% fee. Cancellations made within 48 hours or less to the original appointment are not eligible for a refund.